Create a Customizable WhatsApp Live Chat Widget for Your Website
With over 2 billion people using WhatsApp, businesses have recognized the advantages of the platform and are increasingly establishing their presence on it.
The dynamics of B2C communications are evolving. People no longer prefer emails or phone calls; they want to be contacted via text on their preferred channels.
This is why businesses need to consider being on WhatsApp.
But is merely being on WhatsApp enough? Not really.
You need to let your leads know that you are available for them on WhatsApp. One way to do that is by placing a WhatsApp chat button or chat widget on your website.
We'll guide you through everything you need to know about WhatsApp chat buttons and widgets, and how you can get one for free. Read on to find out more.
What is a WhatsApp Button?
A chat button allows your website visitors and potential customers to connect with you without leaving your website. Customers prefer to communicate using convenient channels like instant messaging apps.
A WhatsApp button is essentially a chat button that enables your customers to connect with you instantly on WhatsApp. All they need to do is click on the chat button placed on your website and start chatting.
These chats reflect on your WhatsApp account, giving your customers an easy communication channel and enhancing your reputation for good customer support.
What is a WhatsApp Widget?
A WhatsApp chat widget is similar to a WhatsApp chat button but with added functionality. It not only allows your customers to connect with you but also automatically opens a chat box, prompting your customer to initiate a conversation.
A CTA button drives customers to take immediate action, and a WhatsApp chat widget amplifies this by opening a chat box directly.
Can You Use WhatsApp for Live Chat?
Customers want immediate attention. Providing a live chat experience through WhatsApp allows you to chat with your leads and customers in real-time, ensuring you never miss an opportunity to convert a lead or offer top-tier customer service.
### Should You Use a WhatsApp Button, Widget, or Both?
WhatsApp chat buttons and chat widgets are similar, with the main difference being the chat box prompt feature in the widget. Using both in tandem can enhance your website's user experience by enabling a live chat experience.
Benefits of WhatsApp Chat Button
1. Increase Sales
Placing a WhatsApp chat button on your website encourages customers to talk to you. You can consult with them live, assist them in finding the right product, and convince them to make a purchase. You can also stay in touch with customers and send them the latest offers and product launches.
2. Ease of Communication
WhatsApp, with over 2 billion users, is one of the most convenient instant messaging apps. A WhatsApp chat button enables instant communication with customers, offering a personalized interaction experience.
3. Cost-Effective
WhatsApp messenger is free to download and easy to use, reducing training costs for your employees. Additionally, using tools like WebsAppChat to create your WhatsApp chat button saves on expenses.
4. Better Customer Service
In a fast-paced world, customers expect quick responses. With a WhatsApp chat button, your customers can reach out and get responses within seconds.
Reasons to Use the WhatsApp Chat Widget
1. Facilitate Conversations
The WhatsApp chat widget opens a chat box and directs customers to WhatsApp, creating a seamless experience. Its interface is smooth and allows real-time conversations.
2. Create a Personal Touch
Personalized conversations make customers feel important. Using WhatsApp helps you add that personal touch to your interactions.
3. Improve Lead Generation
When customers use the WhatsApp chat widget, you receive their contact information without them needing to fill out a form, enhancing lead generation.
Why You Should Absolutely Have a WhatsApp Live Chat Widget on Your Website
A WhatsApp live chat widget opens the chat box automatically when someone visits your website, prompting them to converse with you. It enables real-time conversations while they browse your website. Moreover, WhatsApp provides you with the lead's contact information as soon as they contact you.
How to Add a WhatsApp Chat Button to Your Website for Free
Unlike the WhatsApp QR code or WhatsApp link generator, which can be created manually, creating a WhatsApp chat button requires tools. WebsAppChat makes this process easy and customizable.
1. Go to the chat button generator tool on WebsAppChat.
2. Add your details and customize the button design and text as per your preferences.
3. Copy the code into your website, and your WhatsApp chat button is ready to use.
Try it fere for 7 days on us and see how it works!
How to Create Your WhatsApp Chat Widget for Free
Creating a WhatsApp chat widget is just as easy with WebsAppChat.
1. Go to the widget generator tool on WebsAppChat.
2. Insert your details and customize them as per your preferences.
3. Copy the code into your website, and your WhatsApp chat widget will be ready to use.
With WebsAppChat’s tools, you can customize:
- Title
- Subtitle
- Header background color
- Header text color scheme
- Greeting text
- CTA text
- Button color
- Corner radius
- Welcome text
2 billion people use WhatsApp regularly, and the best time for businesses to tap into its benefits is NOW. Use WebsAppChat’s free tools and convert your leads into customers today!