Privacy Policy
Effective Date: 7/2/2024
Welcome to WebsAppChat! We are committed to protecting your privacy and ensuring you have a positive experience on our website and while using our services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.
1. Information We Collect
We collect information to provide better services to all our users. The types of information we gather include:
- Anonymous Usage Statistics: We use tools such as Google Analytics and StatCounter.com to collect information about interactions with our site. This may include pages visited, viewing patterns, and search terms used. This information is aggregated and used to improve the user experience and optimize our website.
- Customer Engagement Data: On customer websites, we collect anonymous details related to user engagement and usage patterns. This data helps us provide insights to our customers regarding the performance and usage of their chat widgets.
- Account Information: When you create an account, we collect information like your name, email address, and any other contact details you provide.
2. How We Use Information
Your information is used for the following purposes:
- To Improve Services: We analyze usage data to improve our website and services, making them more user-friendly and responsive to your needs.
- To Provide Customer Insights: We analyze and compile reports on user engagement and activity on our customer's sites to help them understand how their chat widgets are being used.
3. Tools We Use
- Google Analytics: We use Google Analytics to understand how visitors interact with our website. This service uses cookies to track user behavior, such as session duration, pages per session, bounce rate, etc., of visitors on the site. This data is used solely to improve the user experience and optimize the content of our website.
- StatCounter: Similar to Google Analytics, StatCounter helps us track and analyze website traffic. It provides real-time data to help us better understand visitor movements and usage patterns, enabling us to enhance service delivery and website functionality.
- Stripe: For processing payments, we use Stripe, a third-party payment processor. Stripe securely handles your credit card details, ensuring that your payment information is processed in a secure manner. We do not store or have access to your credit card details.
4. How We Share Information
We do not sell your personal information. We share information with third parties only in the ways that are described in this Privacy Policy:
- Service Providers: We share information with service providers who process it on our behalf for business purposes, such as payment processing and data analytics. These providers are obligated to protect the information and use it only for the purposes for which they were engaged.
5. Data Protection
We take the security of your data seriously and implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, so we cannot guarantee the absolute security of your information.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us.